Challenge
How can a major international bank be successfully agilised over many decades? The answer to this question is not easy to answer and the project has not yet been completed (June 2020). What we can say, however, is that this financial group has embarked on the challenging journey of agilisation and is working hard and seriously towards realising its vision of becoming a digital technology company. It was and is clear to everyone involved that this journey is not a virtual one - but a very real one - with difficulties and challenges. With initial successes and setbacks.